5/27/2023 0 Comments Budget car rentalsThe car met expectations but getting and dropping it off (which is really the rental experience) did not. There is no way that Budget is unaware of these issues and needs “feedback” to gain awareness of them. Providing more staff would solve almost every issue (signage & garbage cans are also cheap fixes). The staff you could locate and interact with were helpful and polite. Again, no staff were directing you how to drop off and return the car. Any garbage cans were a very long walk from the area where people were leaving vehicles. ![]() Also, spacing some garbage cans around car drop-off spots would also be a cheap and easy way to help customers leave their vehicles in good shape for the staff to turn the cars around for use again. Signs that say, ‘park and leave car here with key on the dashboard’ would be immensely helpful. No staff directing the drop-off process and people were literally pulling in and just abandoning their cars, and dragging their luggage to the bus shuttle station to head towards the terminal. No signage for drop off or instructions of how to leave/exit the vehicle. On the return end it was just as chaotic. Many customers were unsure of how to get their car after checking in and just standing around as they were not informed properly of how to get to and in their vehicles. This led to confusion on how to pick cars up after checking in. The staff were polite, they just didn’t have enough time to do their job because of the long line. If there were more staff it would have allowed the staff to be more helpful while checking customers in and GUIDING them to their vehicle. Ano ang web address (URL) ng Budget Rent A Car Ang website para sa Budget Rent A Car ay Mga negosyong nasa Zip Code 2200. Even when a third employee arrived, it wasn’t enough, but it helped. Maaari mong kontakin ang Budget Rent A Car sa telepono (047) 223 2609. It took an unacceptable amount of time to reach the counter. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours. ![]() There were literally two people checking customers in with a line going almost out the door. To use our free pick-up service, call your Budget rental location directly at the location phone number listed on your reservation confirmation. Wait times for long lines to pickup could be solved with adding employees. Pickup and drop off we’re both areas that need improvement. That said, some issues need to be addressed.
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